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Technical Complications

You may notice credits processed to your SunRail account. These were added to remediate any possible overcharges due to recent technical complications in our system.

If you have any questions, please call Customer Service at 1-855-724-5411.

Customer Service

Train Information

Train on Tracks

SunRail Locomotives.
Ultimate Performance, Reliability
And Convenience.

The SunRail passenger system, powered by Motive Power Industries’ diesel-electric commuter locomotive, will make you feel like you’re stepping into the latest and greatest in passenger rail. That’s because you are!

When you step into a double-decker SunRail passenger car, you’ll find tables where you can sit with your laptop, read the paper, or let the kids draw.

Download Travel Guide
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On-Board Amenities, Designed With You In Mind.

Our SunRail trains are built for you, the passenger. That’s why all trains have amenities that provide you with total convenience while we take you where you need to go.

Free Wi-Fi

Free Wi-Fi

Free Wi-Fi

SunRail offers free, one-click, unlimited Wi-Fi on board all of our passenger trains. We want to provide you with a great digital experience to go with your smooth ride.

Comfortable Seating

Comfortable Seating

Comfortable Seating

Wide and comfortable seats with plenty of leg room make SunRail a cushy ride for everyone.

Power Outlets

Power Outlets

Power Outlets

All passenger trains have standard 110-volt electrical power outlets available to supply power for electronic devices.

Luggage Storage

Luggage Storage

Luggage Storage

On the bottom level of each cab car, seats flip up and provide passengers with plenty of luggage storage should items not fit beneath the seat.

Bike Racks

Bike Racks

Bike Racks

Cycling is a great way to get where you need to go from any SunRail station and are welcome on board all SunRail trains.

Tidy Restrooms

Tidy Restrooms

Tidy Restrooms

SunRail provides clean and accessible restrooms that include grab bars, mirrors and sinks with lever-operated faucets.

Enjoy the Advantages.

Whether you work downtown or are looking for an easier way to get around Central Florida,
SunRail is “a better way to go.”

Using SunRail Saves Money

Less gas, less maintenance, and lower insurance premiums keeps your money in your pocket.

Avoid Congestion

As Central Florida grows, our roads become more congested. Rain or shine, SunRail has scheduled commute times so you can avoid delays and arrive at your destination safely and on-time.

Safer Commutes

With conductors on board every train, new and improved tracks, and an advanced smart control system, when you’re riding SunRail, you’re traveling safely.

ADA Features
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SunRail Is Fully Accessible.

SunRail is committed to making travel on the system easy and convenient for individuals with disabilities.

Buying a Ticket

SunRail features state-of-the-art ticket vending machines (TVMs). Each TVM is ADA compliant, with operating controls identified and labeled in Braille. Each TVM also features a voice module with easy-to-follow interactive voice instructions. Just touch the screen for three to five seconds to activate the voice module.

ADA Vehicle Amenities

SunRail features coach and cab cars that are ADA compliant.

Mini-High Platforms

Each station has mini-high platform ramps to make boarding SunRail a cinch.

Wheelchair Lifts

SunRail trains are equipped with wheelchair lifts and audio enhancements. Each lift is 30” wide x 48” long. A conductor is on board all SunRail trains for assistance.

Flip Up Seats

SunRail cab cars have flip up seats that accommodate passengers who use wheelchairs or bicycles throughout the lower level.

Restrooms

SunRail provides accessible restrooms that include grab bars, mirrors and sinks with lever-operated faucets.

Service Animals

Service animals that are trained to perform a specific task for the benefit of an individual with a disability are welcome onboard all SunRail trains at no additional charge.