{"id":18754,"date":"2025-04-23T18:01:06","date_gmt":"2025-04-23T22:01:06","guid":{"rendered":"http:\/\/sunrailv3"},"modified":"2025-04-24T19:08:21","modified_gmt":"2025-04-24T23:08:21","password":"","slug":"how-do-i-recover-balances-and-fare-products-from-my-previous-yellow-suncard","status":"publish","type":"docs","link":"https:\/\/sunrail.com\/es\/help-center\/support\/tvms-suncards\/how-do-i-recover-balances-and-fare-products-from-my-previous-yellow-suncard\/","title":{"rendered":"\u00bfC\u00f3mo recupero saldos y productos tarifarios de mi Tarjeta Sun Amarilla anterior?"},"content":{"rendered":"<p class=\"has-large-font-size\"><strong>Siga estos sencillos pasos:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Visita <a href=\"https:\/\/accounts.sunrail.com\">Rider Web<\/a><\/li>\n\n\n\n<li>Inicie sesi\u00f3n con su nombre de usuario y contrase\u00f1a<br>Si no tiene una cuenta, debe crear una seleccionando &quot;Crear cuenta&quot;.<\/li>\n\n\n\n<li>Seleccione \u201cMi cuenta\u201d en la parte superior de la pantalla.<\/li>\n\n\n\n<li>Seleccione &#039;Recuperar cuenta&#039;<\/li>\n\n\n\n<li>Ingrese uno de los siguientes asociados con su <strong>VIEJO<\/strong> cuenta\n<ul class=\"wp-block-list\">\n<li>Nombre de usuario<\/li>\n\n\n\n<li>Direcci\u00f3n de correo electr\u00f3nico<\/li>\n\n\n\n<li>N\u00famero de tarjeta amarilla SunCard<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Confirme los saldos y las SunCard(s) asociadas a la cuenta y finalice la recuperaci\u00f3n de los art\u00edculos seleccionados a su cuenta de Rider Web.<\/li>\n<\/ol>\n\n\n\n<p>El valor del tr\u00e1nsito est\u00e1 disponible para uso inmediato y los productos del pase se aplicar\u00e1n inicialmente a su tarjeta virtual disponible dentro de la aplicaci\u00f3n Mobile Ticket.<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Transferencia a la nueva SunCard<\/h5>\n\n\n\n<p>Para transferir a una nueva SunCard, consulte el art\u00edculo de soporte titulado:<br><a href=\"https:\/\/sunrail.com\/es\/help-center\/support\/sunrail-accounts\/how-do-i-transfer-a-pass-product-from-my-mobile-app-to-a-suncard-or-from-one-1-suncard-to-another-suncard\/\">\u00bfC\u00f3mo transfiero un producto de pase desde mi aplicaci\u00f3n de boletos m\u00f3viles a una SunCard, o de una (1) SunCard a otra SunCard?<\/a><\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">\u00bfNecesita ayuda?<\/h5>\n\n\n\n<p>Si no recuerda la respuesta a su pregunta de seguridad, comun\u00edquese con el Servicio de atenci\u00f3n al cliente de SunRail al:<\/p>\n\n\n\n<p><strong>Tel\u00e9fono:<\/strong><a href=\"\/es\/tel\u00e9fono: 8557245411\/\"> 1-855-RAIL-411<\/a> (<a href=\"\/es\/tel\u00e9fono: 8557245411\/\">1-855-724-5411<\/a>)<br><strong>Horario comercial: <\/strong>Lunes \u2013 Viernes<br><span class=\"time-format\">05:30 am<\/span> \u2013 <span class=\"time-format\">9:30 pm<\/span><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Siga estos sencillos pasos: El valor del transporte p\u00fablico est\u00e1 disponible para su uso inmediato y los productos del pase se aplicar\u00e1n inicialmente a su tarjeta virtual, disponible en la aplicaci\u00f3n Mobile Ticket. Transferir a una nueva SunCard. Para transferir a una nueva SunCard, consulte el art\u00edculo de soporte titulado: \u00bfC\u00f3mo transfiero un producto de pase desde mi Mobile Ticket?<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[158],"doc_tag":[],"class_list":{"2":"type-docs"},"acf":[],"year_month":"2026-04","word_count":173,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"carril solarv3","author_nicename":"sunrailv3","author_url":"https:\/\/sunrail.com\/es\/agency-information\/press-releases\/author\/sunrailv3\/"},"doc_category_info":[{"term_name":"TVMS &amp; SunCards","term_url":"https:\/\/sunrail.com\/es\/support-category\/tvms-suncards\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I recover balances and fare products from my previous Yellow SunCard? 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