{"id":18785,"date":"2025-04-23T18:01:08","date_gmt":"2025-04-23T22:01:08","guid":{"rendered":"http:\/\/sunrailv3"},"modified":"2026-04-01T14:06:43","modified_gmt":"2026-04-01T18:06:43","password":"","slug":"transfer-your-suncard-value-recover-your-account","status":"publish","type":"docs","link":"https:\/\/sunrail.com\/es\/help-center\/support\/sunrail-accounts\/transfer-your-suncard-value-recover-your-account\/","title":{"rendered":"Transfiera el valor de su SunCard registrada o no registrada (recupere su cuenta)"},"content":{"rendered":"<p class=\"has-primary-aqua-ada-color has-text-color has-link-color has-large-font-size wp-elements-f5ed03361e3ccd07c36b69c61dadf130\">A continuaci\u00f3n encontrar\u00e1 instrucciones que lo guiar\u00e1n a trav\u00e9s del sencillo proceso de transferir (recuperar) saldos y pasar productos de su(s) Yellow SunCard a su nueva cuenta hoy.<\/p>\n\n\n\n<div class=\"wp-block-columns wp-block-columns-has-2 faq-blocks is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns wp-block-columns-has-2-is-layout-flex\">\n<div class=\"wp-block-column tutorial is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<h2 class=\"wp-block-heading\" id=\"before-you-begin\">Antes de empezar<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\"><strong>Acceda al NUEVO Portal en l\u00ednea<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visita <a href=\"https:\/\/accounts.sunrail.com\" target=\"_blank\" rel=\"noreferrer noopener\">cuentas.sunrail.com<\/a> o<\/li>\n\n\n\n<li>Haga clic en el bot\u00f3n azul \u201cRegistrarse\/Iniciar sesi\u00f3n en una nueva cuenta SunRail\u201d en la esquina superior derecha de sunrail.com<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\"><strong>IMPORTANTE: Reg\u00edstrate \/ Crea una NUEVA cuenta<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Los clientes deber\u00e1n registrarse para obtener una NUEVA cuenta.<\/li>\n\n\n\n<li><strong>Sistema tarifario ANTIGUO:<\/strong><br>El nombre de usuario y la contrase\u00f1a del sistema anterior NO funcionar\u00e1n con el nuevo portal en l\u00ednea de SunRail.<\/li>\n\n\n\n<li><strong>NUEVA aplicaci\u00f3n m\u00f3vil:<\/strong><br>El nombre de usuario y la contrase\u00f1a para la nueva aplicaci\u00f3n m\u00f3vil FUNCIONAR\u00c1N con el nuevo portal en l\u00ednea de SunRail.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized image-format\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"1047\" src=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/01-tutorial-sunrail-home-1470x1047.webp\" alt=\"SunRail.com Homepage\" class=\"wp-image-17267\" style=\"width:850px\" srcset=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/01-tutorial-sunrail-home-1470x1047.webp 1470w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/01-tutorial-sunrail-home-300x214.webp 300w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/01-tutorial-sunrail-home-768x547.webp 768w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/01-tutorial-sunrail-home-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nota: Los usuarios pueden encontrar el enlace para el nuevo administrador de cuentas en la esquina superior derecha<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized image-format\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"935\" src=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/02-tutorial-account-manager-signup-1470x935.webp\" alt=\"SunRail Rider Web showing that users must create a new account\" class=\"wp-image-17268\" style=\"width:850px\" srcset=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/02-tutorial-account-manager-signup-1470x935.webp 1470w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/02-tutorial-account-manager-signup-300x191.webp 300w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/02-tutorial-account-manager-signup-768x489.webp 768w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/02-tutorial-account-manager-signup-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nota: Los usuarios deben crear una NUEVA cuenta para el administrador de cuentas de SunRail.<\/figcaption><\/figure>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-monotone-gray-4-color has-alpha-channel-opacity has-monotone-gray-4-background-color has-background\"\/>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"transferring-your-sunrail-value\">Transferencia del valor de su SunRail<\/h2>\n\n\n\n<p id=\"step1\"><strong>1. Iniciar sesi\u00f3n <\/strong>al administrador de cuenta con su NUEVA cuenta mediante:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visita accounts.sunrail.com o<\/li>\n\n\n\n<li>Haga clic en el bot\u00f3n azul \u201cRegistrarse\/iniciar sesi\u00f3n en una nueva cuenta SunRail\u201d en la esquina superior derecha de sunrail.com.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized image-format\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"935\" src=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/03-tutorial-account-manager-login-1470x935.webp\" alt=\"The SunRail Rider Web Login\/Signup Page\" class=\"wp-image-17269\" style=\"width:850px\" srcset=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/03-tutorial-account-manager-login-1470x935.webp 1470w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/03-tutorial-account-manager-login-300x191.webp 300w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/03-tutorial-account-manager-login-768x489.webp 768w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/03-tutorial-account-manager-login-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nota: S\u00f3lo las cuentas NUEVAS son v\u00e1lidas con el NUEVO administrador de cuentas.<\/figcaption><\/figure>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"step2\"><strong>2. Vaya a Mi cuenta <\/strong>haciendo clic en el bot\u00f3n en el men\u00fa principal.<\/p>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized image-format\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"935\" src=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/04-tutorial-account-manager-dashboard-1470x935.webp\" alt=\"Rider Web Dashboard\" class=\"wp-image-17270\" style=\"width:850px\" srcset=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/04-tutorial-account-manager-dashboard-1470x935.webp 1470w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/04-tutorial-account-manager-dashboard-300x191.webp 300w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/04-tutorial-account-manager-dashboard-768x489.webp 768w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/04-tutorial-account-manager-dashboard-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nota: Los usuarios pueden encontrar el bot\u00f3n Mi cuenta en el men\u00fa principal superior.<\/figcaption><\/figure>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"step3\"><strong>3. Despl\u00e1cese hacia abajo <\/strong>al final de la p\u00e1gina \u201cMi cuenta\u201d y haga clic en la secci\u00f3n \u201cRecuperar cuenta\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized image-format\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"935\" src=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/05-tutorial-account-manager-my-acct-a-1470x935.webp\" alt=\"My Account - top of page\" class=\"wp-image-17271\" style=\"width:850px\" srcset=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/05-tutorial-account-manager-my-acct-a-1470x935.webp 1470w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/05-tutorial-account-manager-my-acct-a-300x191.webp 300w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/05-tutorial-account-manager-my-acct-a-768x489.webp 768w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/05-tutorial-account-manager-my-acct-a-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nota: Despl\u00e1cese hasta la parte inferior de la p\u00e1gina Mi cuenta.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized image-format\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"935\" src=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/06-tutorial-account-manager-my-acct-b-1470x935.webp\" alt=\"My Account - bottom of page\" class=\"wp-image-17272\" style=\"width:850px\" srcset=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/06-tutorial-account-manager-my-acct-b-1470x935.webp 1470w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/06-tutorial-account-manager-my-acct-b-300x191.webp 300w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/06-tutorial-account-manager-my-acct-b-768x489.webp 768w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/06-tutorial-account-manager-my-acct-b-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nota: Haga clic en la secci\u00f3n \u201cRecuperar cuenta\u201d.<\/figcaption><\/figure>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"step4\"><strong>4. Haga clic en Iniciar recuperaci\u00f3n<\/strong> Bot\u00f3n en la secci\u00f3n Recuperar cuenta.<\/p>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized image-format\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"935\" src=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/07-tutorial-account-manager-my-acct-c-1470x935.webp\" alt=\"My Account - bottom of page, Recover Account section revealed\" class=\"wp-image-17273\" style=\"width:850px\" srcset=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/07-tutorial-account-manager-my-acct-c-1470x935.webp 1470w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/07-tutorial-account-manager-my-acct-c-300x191.webp 300w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/07-tutorial-account-manager-my-acct-c-768x489.webp 768w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/07-tutorial-account-manager-my-acct-c-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nota: Los usuarios deben hacer clic en Iniciar recuperaci\u00f3n para acceder a la p\u00e1gina Migraci\u00f3n del sistema.<\/figcaption><\/figure>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"step5\"><strong>5. Ingrese su informaci\u00f3n<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tarjetas SunCard registradas<\/strong>\n<ul class=\"wp-block-list\">\n<li>Ingrese su nombre de usuario y correo electr\u00f3nico del sistema anterior<\/li>\n\n\n\n<li>Ingrese el n\u00famero de tarjeta de su Yellow SunCard<\/li>\n\n\n\n<li>Haga clic en \u201cContinuar\u201d<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>SunCards no registradas<\/strong>\n<ul class=\"wp-block-list\">\n<li>Ingrese el n\u00famero de tarjeta de su Yellow SunCard<\/li>\n\n\n\n<li>Haga clic en \u201cContinuar\u201d<\/li>\n\n\n\n<li><a href=\"#step7\">Saltar al paso #7<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized image-format\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"935\" src=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/08-tutorial-account-manager-system-migration-b-1470x935.webp\" alt=\"System Migration page\" class=\"wp-image-17304\" style=\"width:850px\" srcset=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/08-tutorial-account-manager-system-migration-b-1470x935.webp 1470w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/08-tutorial-account-manager-system-migration-b-300x191.webp 300w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/08-tutorial-account-manager-system-migration-b-768x489.webp 768w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/08-tutorial-account-manager-system-migration-b-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nota: Los usuarios deben ingresar su informaci\u00f3n del administrador de cuenta ANTIGUO. Las SunCards registradas requieren nombre de usuario, correo electr\u00f3nico y n\u00famero de tarjeta, mientras que las no registradas solo requieren el n\u00famero de tarjeta.<\/figcaption><\/figure>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"step6\"><strong>6. Responda la pregunta de seguridad <\/strong>(Solo tarjetas SunCard registradas) desde su cuenta anterior y luego haga clic en \u201cContinuar\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized image-format\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"935\" src=\"https:\/\/sunrail.com\/wp-content\/uploads\/2025\/04\/09-tutorial-account-manager-security-question-2-1470x935.webp\" alt=\"Security question\/answer screenshot\" class=\"wp-image-18804\" style=\"width:850px\" srcset=\"https:\/\/sunrail.com\/wp-content\/uploads\/2025\/04\/09-tutorial-account-manager-security-question-2-1470x935.webp 1470w, https:\/\/sunrail.com\/wp-content\/uploads\/2025\/04\/09-tutorial-account-manager-security-question-2-300x191.webp 300w, https:\/\/sunrail.com\/wp-content\/uploads\/2025\/04\/09-tutorial-account-manager-security-question-2-768x489.webp 768w, https:\/\/sunrail.com\/wp-content\/uploads\/2025\/04\/09-tutorial-account-manager-security-question-2-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nota: El campo de respuesta de seguridad distingue entre may\u00fasculas y min\u00fasculas y solo es necesario para las SunCards registradas. Aseg\u00farese de ingresar su respuesta de seguridad correctamente. La cuenta se bloquear\u00e1 al primer intento si la respuesta es incorrecta.<\/figcaption><\/figure>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"step7\"><strong>7. Revisar y validar <\/strong>Su informaci\u00f3n para garantizar la exactitud de los datos, la titularidad de la cuenta\/tarjetas y la aceptaci\u00f3n de los T\u00e9rminos y Condiciones de SunRail. Luego, haga clic en &quot;Migrar&quot;.<\/p>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized image-format\"><img loading=\"lazy\" decoding=\"async\" width=\"1470\" height=\"936\" src=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/10-tutorial-account-manager-card-details-b-1470x936.webp\" alt=\"Old SunCard details screenshot\" class=\"wp-image-17316\" style=\"width:850px\" srcset=\"https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/10-tutorial-account-manager-card-details-b-1470x936.webp 1470w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/10-tutorial-account-manager-card-details-b-300x191.webp 300w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/10-tutorial-account-manager-card-details-b-768x489.webp 768w, https:\/\/sunrail.com\/wp-content\/uploads\/2024\/06\/10-tutorial-account-manager-card-details-b-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nota: Los titulares de cuentas deben aceptar\/certificar los elementos enumerados debajo de los detalles de la tarjeta para poder continuar con la migraci\u00f3n del valor de su SunCard desde el sistema anterior.<\/figcaption><\/figure>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Solicitar un reembolso<\/h2>\n\n\n\n<p>Para obtener un reembolso, los clientes deben registrarse y crear una cuenta.<br>Para obtener m\u00e1s ayuda para solicitar un reembolso de los fondos disponibles, comun\u00edquese con Atenci\u00f3n al Cliente:<\/p>\n\n\n\n<p><strong>Tel\u00e9fono:<\/strong> <a href=\"\/es\/tel\u00e9fono: 8557245411\/\">1-855-RAIL-411 (1-855-724-5411)<\/a><br><strong>Horario comercial: <\/strong>Lunes \u2013 Viernes<br>5:30 a. m. \u2013 9:30 p. m.<\/p>\n\n\n\n<p>Para obtener detalles adicionales sobre los reembolsos de productos, incluida la elegibilidad del producto, visite: <a href=\"https:\/\/sunrail.com\/es\/support-category\/refunds\/\">https:\/\/sunrail.com\/support-category\/refunds\/<\/a><br><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-monotone-gray-2-color has-text-color has-link-color has-x-small-font-size wp-elements-499c98e503d7ac5950a459bdc046b424\">Las capturas de pantalla de esta p\u00e1gina incluyen ejemplos de nombres de dominio, direcciones de correo electr\u00f3nico, personas y ubicaciones ficticias. No se pretende ni debe inferirse ninguna asociaci\u00f3n con ninguna empresa, organizaci\u00f3n, producto, nombre de dominio, direcci\u00f3n de correo electr\u00f3nico, persona o ubicaci\u00f3n real.<\/p>","protected":false},"excerpt":{"rendered":"<p>A continuaci\u00f3n, encontrar\u00e1 instrucciones que le guiar\u00e1n a trav\u00e9s del sencillo proceso de transferir (recuperar) saldos y transferir productos de su(s) Tarjeta(s) SunCard Amarilla(s) a su nueva cuenta hoy mismo. Antes de comenzar, acceda al NUEVO portal en l\u00ednea. IMPORTANTE: Reg\u00edstrese\/Cree una NUEVA cuenta. Transferencia de su Valor SunRail. 1. Inicie sesi\u00f3n en el administrador de cuentas con\u2026<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[162,158],"doc_tag":[],"class_list":{"2":"type-docs"},"acf":[],"year_month":"2026-04","word_count":530,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"carril solarv3","author_nicename":"sunrailv3","author_url":"https:\/\/sunrail.com\/es\/agency-information\/press-releases\/author\/sunrailv3\/"},"doc_category_info":[{"term_name":"SunRail Accounts &amp; Rider Web","term_url":"https:\/\/sunrail.com\/es\/support-category\/sunrail-accounts\/"},{"term_name":"TVMS &amp; SunCards","term_url":"https:\/\/sunrail.com\/es\/support-category\/tvms-suncards\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Transfer Your Registered or Unregistered SunCard Value (Recover Your Account) - SunRail<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sunrail.com\/es\/help-center\/support\/sunrail-accounts\/transfer-your-suncard-value-recover-your-account\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Transfer Your Registered or Unregistered SunCard Value (Recover Your Account) - SunRail\" \/>\n<meta property=\"og:description\" content=\"Below are instructions that will guide you through the the simple process of transferring (recovering) balances and pass products from your Yellow SunCard(s) to your new account today. Before You Begin Access the NEW Online Portal IMPORTANT: Sign up \/ Create a NEW account Transferring Your SunRail Value 1. 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