{"id":14734,"date":"2023-12-04T19:19:49","date_gmt":"2023-12-04T19:19:49","guid":{"rendered":"https:\/\/sunrail.com\/?page_id=14734"},"modified":"2026-04-01T12:15:11","modified_gmt":"2026-04-01T16:15:11","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/sunrail.com\/es\/help-center\/customer-service\/","title":{"rendered":"Servicio al Cliente"},"content":{"rendered":"
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\u00bfTiene alguna pregunta, sugerencia o inquietud sobre SunRail? Nuestro equipo de Atenci\u00f3n al Cliente est\u00e1 listo para ayudarle por tel\u00e9fono, correo electr\u00f3nico o redes sociales. Para consultas urgentes, le recomendamos llamarnos directamente durante el horario de Atenci\u00f3n al Cliente.<\/p>\n\n\n\n

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Centro de control de operaciones (OCC) de SunRail <\/strong><\/h2>\n\n\n\n

Servicio al cliente SunRail
801 SunRail Drive
Sanford, Florida 32771
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N\u00famero gratuito:<\/strong><\/h2>\n\n\n\n

1-855-RAIL-411 (1-800-724-5411)<\/a>
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Env\u00edanos un correo electr\u00f3nico:<\/strong><\/h2>\n\n\n\n

Info@sunrail.com
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Horario de atenci\u00f3n al cliente:<\/strong><\/h2>\n\n\n\n

Lunes Viernes
05:30 am<\/span> \u2013 9:30 pm<\/span><\/p>\n\n\n\n

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Horas de objetos perdidos y encontrados:<\/strong><\/h2>\n\n\n\n

Lunes Viernes
08 a.m<\/span> \u2013 7:00 pm<\/span><\/p>\n\n\n\n

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Medios de comunicaci\u00f3n social:<\/strong><\/h2>\n\n\n\n
\n\t\n\t\t\"\"\n\t\tINC\u00d3GNITA: <\/span>\n\t\t@RideSunRail<\/span>\n\t<\/a>\n\n\t\n\t\t\"\"\n\t\tFacebook: <\/span>\n\t\t@RideSunRail<\/span>\n\t<\/a>\n\n\t\n\t\t\"\"\n\t\tInstagram: <\/span>\n\t\t@RideSunRail<\/span>\n\t<\/a>\n\n\t\n\t\t\"\"\n\t\tYouTube: <\/span>\n\t\t@RideSunRail<\/span>\n\t<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Tarifas y Pases<\/strong><\/p>\n\n\n\n

Descubra tarifas asequibles, SunCards recargables, tarifas para grupos y paquetes corporativos que satisfagan sus necesidades. <\/p>\n\n\n\n

Ver precios de tarifas<\/a><\/p>\n<\/div>\n\n\n\n

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Viajar en SunRail<\/strong><\/p>\n\n\n\n

Descubra c\u00f3mo SunRail ofrece un entorno seguro y acogedor para los pasajeros tanto en sus trenes como en sus estaciones. <\/p>\n\n\n\n

Aprende M\u00e1s<\/a><\/p>\n<\/div>\n\n\n\n

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Seguridad Primero<\/strong><\/p>\n\n\n\n

Priorice la seguridad alrededor de las v\u00edas de SunRail: mant\u00e9ngase alejado de los cruces y respete la propiedad ferroviaria para el bienestar de todos.<\/p>\n\n\n\n

Explorar la seguridad ferroviaria<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Have a question, suggestion, or concern about SunRail? Our Customer Service team is ready to assist you via phone, email, or social media. For time-sensitive inquiries, we recommend calling us directly during Customer Service hours. SunRail Operations Control Center (OCC) SunRail Customer Service801 SunRail DriveSanford, Florida 32771 Toll-Free: 1-855-RAIL-411 (1-800-724-5411) Email Us: Info@sunrail.com Customer Service…<\/p>","protected":false},"author":6,"featured_media":0,"parent":14733,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":{"2":"type-page"},"acf":[],"yoast_head":"\nCustomer Service - SunRail<\/title>\n<meta name=\"description\" content=\"Your satisfaction is our top priority, and we are committed to providing the highest level of customer service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sunrail.com\/es\/help-center\/customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service - 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