{"id":18700,"date":"2025-04-23T18:01:03","date_gmt":"2025-04-23T22:01:03","guid":{"rendered":"http:\/\/sunrailv3"},"modified":"2025-04-23T18:01:03","modified_gmt":"2025-04-23T22:01:03","password":"","slug":"what-if-i-lost-my-mobile-phone-or-i-have-gotten-a-new-one","status":"publish","type":"docs","link":"https:\/\/sunrail.com\/ht\/help-center\/support\/sunrail-mobile-app\/what-if-i-lost-my-mobile-phone-or-i-have-gotten-a-new-one\/","title":{"rendered":"E si m p\u00e8di telef\u00f2n mobil mwen an, oubyen si m achte yon l\u00f2t?"},"content":{"rendered":"<p>Pwodwi tarif yo ka disponib s\u00e8lman sou yon s\u00e8l apar\u00e8y mobil. Si ou p\u00e8di apar\u00e8y ou an, oswa ou jwenn yon nouvo, ou ka transfere pwodwi tarif yo sou nouvo apar\u00e8y la l\u00e8 w suiv enstriksyon senp sa yo:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Konekte sou aplikasyon an sou nouvo apar\u00e8y ou an.<\/li>\n\n\n\n<li>L\u00e8 w konekte, aplikasyon an ap f\u00e8 w konnen ou gen pwodwi tarif ou ka jwenn sou yon l\u00f2t apar\u00e8y.<\/li>\n\n\n\n<li>Klike sou envit la epi swiv etap yo pou transfere pwodwi tarif yo sou nouvo apar\u00e8y ou an.<\/li>\n<\/ol>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Pwodwi tarif yo ka disponib s\u00e8lman sou yon s\u00e8l apar\u00e8y mobil. Si ou p\u00e8di apar\u00e8y ou an, oswa ou jwenn yon nouvo, ou ka transfere pwodwi tarif yo sou nouvo apar\u00e8y la l\u00e8 w suiv enstriksyon senp sa yo:<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[160],"doc_tag":[],"class_list":{"2":"type-docs"},"acf":[],"year_month":"2026-05","word_count":79,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"sunrayv3","author_nicename":"sunrailv3","author_url":"https:\/\/sunrail.com\/ht\/agency-information\/press-releases\/author\/sunrailv3\/"},"doc_category_info":[{"term_name":"SunRail Mobile App","term_url":"https:\/\/sunrail.com\/ht\/support-category\/sunrail-mobile-app\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What if I lost my mobile phone, or I have gotten a new one? - SunRail<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sunrail.com\/ht\/help-center\/support\/sunrail-mobile-app\/what-if-i-lost-my-mobile-phone-or-i-have-gotten-a-new-one\/\" \/>\n<meta property=\"og:locale\" content=\"ht_HT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What if I lost my mobile phone, or I have gotten a new one? - SunRail\" \/>\n<meta property=\"og:description\" content=\"Fare products can only be available on one mobile device. If you\u2019ve lost your device, or obtained a new one, fare products may be transferred to the new device by following these simple instructions:\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sunrail.com\/ht\/help-center\/support\/sunrail-mobile-app\/what-if-i-lost-my-mobile-phone-or-i-have-gotten-a-new-one\/\" \/>\n<meta property=\"og:site_name\" content=\"SunRail\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RideSunRail\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ridesunrail\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sunrail.com\\\/help-center\\\/support\\\/sunrail-mobile-app\\\/what-if-i-lost-my-mobile-phone-or-i-have-gotten-a-new-one\\\/\",\"url\":\"https:\\\/\\\/sunrail.com\\\/help-center\\\/support\\\/sunrail-mobile-app\\\/what-if-i-lost-my-mobile-phone-or-i-have-gotten-a-new-one\\\/\",\"name\":\"What if I lost my mobile phone, or I have gotten a new one? - SunRail\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sunrail.com\\\/#website\"},\"datePublished\":\"2025-04-23T22:01:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sunrail.com\\\/help-center\\\/support\\\/sunrail-mobile-app\\\/what-if-i-lost-my-mobile-phone-or-i-have-gotten-a-new-one\\\/#breadcrumb\"},\"inLanguage\":\"ht-HT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sunrail.com\\\/help-center\\\/support\\\/sunrail-mobile-app\\\/what-if-i-lost-my-mobile-phone-or-i-have-gotten-a-new-one\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sunrail.com\\\/help-center\\\/support\\\/sunrail-mobile-app\\\/what-if-i-lost-my-mobile-phone-or-i-have-gotten-a-new-one\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sunrail.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\\\/\\\/sunrail.com\\\/help-center\\\/support\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"What if I lost my mobile phone, or I have gotten a new one?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sunrail.com\\\/#website\",\"url\":\"https:\\\/\\\/sunrail.com\\\/\",\"name\":\"SunRail\",\"description\":\"Connecting Communities\",\"publisher\":{\"@id\":\"https:\\\/\\\/sunrail.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sunrail.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ht-HT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sunrail.com\\\/#organization\",\"name\":\"SunRail\",\"url\":\"https:\\\/\\\/sunrail.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ht-HT\",\"@id\":\"https:\\\/\\\/sunrail.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sunrail.com\\\/wp-content\\\/uploads\\\/2015\\\/08\\\/sunrail-logo.jpg\",\"contentUrl\":\"https:\\\/\\\/sunrail.com\\\/wp-content\\\/uploads\\\/2015\\\/08\\\/sunrail-logo.jpg\",\"width\":289,\"height\":250,\"caption\":\"SunRail\"},\"image\":{\"@id\":\"https:\\\/\\\/sunrail.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/RideSunRail\",\"https:\\\/\\\/x.com\\\/ridesunrail\",\"https:\\\/\\\/instagram.com\\\/ridesunrail\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/ridesunrail\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"E si mwen p\u00e8di telef\u00f2n mobil mwen an, oubyen mwen gen yon l\u00f2t? - SunRail","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sunrail.com\/ht\/help-center\/support\/sunrail-mobile-app\/what-if-i-lost-my-mobile-phone-or-i-have-gotten-a-new-one\/","og_locale":"ht_HT","og_type":"article","og_title":"What if I lost my mobile phone, or I have gotten a new one? - SunRail","og_description":"Fare products can only be available on one mobile device. 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