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Technical Complications

You may notice credits processed to your SunRail account. These were added to remediate any possible overcharges due to recent technical complications in our system.

If you have any questions, please call Customer Service at 1-855-724-5411.

Customer Service

Apr 09

My card was hotlisted but I was not notified?

How Can We Help?
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Registered SunCard holders are able to manage their account online and receive email updates if the account has a negative balance. If you learned your card was hotlisted as you were trying to board the train, it’s likely that your SunCard is not registered. Register here to manage your account, receive email updates and more.