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Trouble tapping on?

If you receive a red “X” when you tap on, please contact Customer Service at 855-RAIL-411(724-5411) prior to boarding the train, as this usually indicates an invalid fare.

Trouble tapping off?

If you receive a red “X” when you tap off, refer to the message details on the screen and contact customer Service at 855-RAIL-411(724-5411) to resolve your issue. If you... read more →