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Technical Complications

You may notice credits processed to your SunRail account. These were added to remediate any possible overcharges due to recent technical complications in our system.

If you have any questions, please call Customer Service at 1-855-724-5411.

Customer Service

Mar 25

SunRail Customer Advisory Committee Meeting April 1, 2021

Orlando, Fla. – The Central Florida Commuter Rail Commission’s Customer Advisory Committee (CAC) will hold a meeting on Thursday, April 1, at 5 p.m. via teleconference.

Attendees joining by phone can dial 1 (562) 247-8422 and enter meeting ID 575-244-207 when prompted.

Participants can also join from a computer, tablet or cell phone by registering at: https://attendee.gotowebinar.com/register/3466186630716520459. The meeting will start promptly at 5 p.m.

The meeting agenda may be found at: (corporate.sunrail.com/wp-content/uploads/2021/03/CAC-Meeting-Materials-April-1-2021.pdf.) Meeting materials and minutes from past meetings may be found at Corporate.SunRail.com.

Public comments may be submitted to sunrailadmin@dot.state.fl.us prior to the meeting. Those wishing to provide comments in person must come the day and time of the meeting to the LYNX Main Office at:

LYNX Central Station Administration Building
LYNX Board Room
455 N. Garland Avenue, 2nd Floor
Orlando, FL 32801

Public participation is solicited without regard to race, color, national origin, age, sex, religion, disability or family status. Persons wishing to express their concerns relative to FDOT compliance with Title VI may do so by contacting Roger Masten, SunRail Title VI Coordinator at roger.masten@dot.state.fl.us.

Persons who require accommodations under the Americans with Disabilities Act or persons who require translation services (free of charge) should contact Roger Masten, at least seven days in advance of the meeting, c/o SunRail, 801 SunRail Drive, Sanford, FL 32771; or by phone at (321) 257-7161; or by email at roger.masten@dot.state.fl.us.

Questions? Please contact Allison Colburn of the Florida Department of Transportation at Allison.Colburn@dot.state.fl.us/386-943-5479.

Please be careful around trains, railroad crossings, and while at station platforms. Be smart. Be safe. For more information about SunRail, including fares, schedule and station locations, please visit www.sunrail.com, or download the SunRail app.

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