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Technical Complications

You may notice credits processed to your SunRail account. These were added to remediate any possible overcharges due to recent technical complications in our system.

If you have any questions, please call Customer Service at 1-855-724-5411.

Customer Service

Sep 04

Citrus Connection will expand service to SunRail’s Poinciana Station

Kissimmee, Fla. – Beginning Tuesday, September 8, 2020, Polk County residents will have access to SunRail through the Citrus Connection. The Citrus Connection is Polk County’s public transportation system which includes all public transportation within the county. The Citrus Connection’s modified route, 19X Posner Park/Poinciana Express, will stop at the SunRail Poinciana Station. The route will operate Monday – Friday between 6 a.m. – 6:55 p.m. from Posner Park with direct service to the SunRail Poinciana Station and back.

To ride from the SunRail Poinciana Station, board the Citrus Connection 19X Posner Park/Poinciana Express bus at the bus loop located north of the station and west of the parking lot.

Media inquiries should be directed to the FDOT Communications Office at FDOT-D5COMM@dot.state.fl.us or by phone at 386-943-5593.

For more information, and details on scheduling please visit SunRail.com or download the SunRail app.

SunRail and FDOT urge pedestrians and bicyclists to keep a safe distance from trains and train tracks. Be Smart. Be Safe.

www.fdot.gov