Welcome. Thank you for being a part of the SunRail Commuter Benefit Program!
Procedure
- Your company will need to submit the provided Excel spreadsheet via email with the following column names:
- Company Name
- SunCard Number
(located on the back of the card) - Product Type
- Prepaid Amount
- Annual or Monthly Pass
- Rider Type
- Adult (ages 19-64)
- Youth (ages 7-18)
- Senior (65+)
- Disabled
- Product Rate
- Customer Name & Phone Number
- Spreadsheets need to be received by the 15th of each month. Send spreadsheets via email to: Adair.Noah@dot.state.fl.us
- Funds need to be received by SunRail on or before the 20th of the month by ACH or check.
- This process will continue with the company providing an updated spreadsheet with each monthly submission.
- SunCards can be added and deleted with each submission.
- Replacement cards can be processed at any time throughout the month.
- All products will be loaded between the 20th and 25th of each month.
Notes
- SunCards must be registered at Account.SunRail.com.
- SunCards must have positive value ($0.00 or more) to be able to process the order. It is the responsibility of the cardholder to keep the SunCard in good standing so that it does not fall into a negative value.
- Prepaid Value does not expire.
- Monthly and Annual Passes do expire.
(30 days or 365 consecutive days after the first tap on) - Seniors 65 years of age or over, those with disabilities certified by LYNX or Votran and Youth ages 7–18 receive 50% off regular Product prices. Please visit our Fares section for details about fare pricing. Back to top