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Technical Complications

You may notice credits processed to your SunRail account. These were added to remediate any possible overcharges due to recent technical complications in our system.

If you have any questions, please call Customer Service at 1-855-724-5411.

Customer Service

Sep 19

SunRail Operations Return to Normal Wednesday- Regular Fares Will Apply

Orlando – SunRail is returning to its regular operations and schedule on Wednesday, September 20, 2017. Regular fares will apply. For more information about station locations, pricing and train schedules, log on to www.sunrail.com.

As a reminder, SunRail is also working to provide additional days of service/credit to SunCard pass holders that were affected by the service suspension due to Hurricane Irma. Please contact Customer Service Center at 855-724-5411, Monday – Friday from 5:30 a.m. – 9:30 p.m. for further assistance. SunRail urges passengers to register their SunCards at SunRail.com, if they have not done so already. This will expedite the process and ensure that all passes that were valid during the suspension are adjusted accordingly. SunRail appreciates your patience as it completes this process.

Please be careful around trains, railroad crossings and on SunRail platforms. Be smart. Be safe.

www.fdot.gov /www.sunrail.com

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