No. The cost for a SunCard is not refundable.
If a TVM fails, please call the SunRail Customer Service Center. SunRail will investigate your inquiry and if a TVM failure is determined, an appropriate refund will be made.
Phone: 1-855-RAIL-411 (1-855-724-5411)
Business hours: Monday – Friday
5:30 am – 9:30 pm