SunRail Accounts & Rider Web
How do I access Rider Web?
Last Updated: April 23, 2025Access Rider Web by navigating to accounts.sunrail.com. You will access the Mobile Ticket App and Rider Web with the same username and password.
How do I transfer a pass product from my Mobile app to a SunCard, or from one (1) SunCard to another SunCard?
Last Updated: April 23, 2025Follow these simple steps:
I purchased a pass online at Rider Web. How can I see the pass on my phone?
Last Updated: April 23, 2025Upon completing a website purchase, if you do not immediately see the pass in the “Transit Cards” tab, refresh the screen and your pass will appear. If the pass does not appear under the “Transit Cards” tab, you can check your “Order History” on Rider Web, to confirm that the pass purchase was processed. Please...
How do I add a SunCard to my account using Rider Web?
Last Updated: April 24, 2025Follow these simple steps:
Do I need to create a Rider Web account if I have the mobile app?
Last Updated: April 24, 2025No. Your Rider Web account is established; however, you will need to update your payment methods in Rider Web, as they do not transfer from the Mobile Ticket App.
What is SunRail Rider Web and why do I need it?
Last Updated: April 24, 2025SunRail Rider Web Rider Web is SunRail’s online account manager. It provides Mobile Ticket App customers with another way to manage their account and access usage history. For SunCards Too The portal also provides plastic reloadable SunCard users with a means of registering and managing these cards. It enables customers to quickly transfer balances and...
Transfer Your Registered or Unregistered SunCard Value (Recover Your Account)
Last Updated: April 24, 2025Below are instructions that will guide you through the the simple process of transferring (recovering) balances and pass products from your Yellow SunCard(s) to your new account today. Before You Begin Access the NEW Online Portal IMPORTANT: Sign up / Create a NEW account Transferring Your SunRail Value 1. Login to the account manager with...